There are some flowery academic definitions that really don’t mean much and there are opinions that are more examples than definitions. So, what it is?
Although leadership often knows there is a need for change, frequently it starts with an unclear vision of the change, poor planning, and unclear communications to initiate the change process on the part of the management group.
You and your team have slaved through a grueling several months designing a process improvement. It’s now Monday morning, time to start a rollout. How the heck are you going to get everyone to begin following the new process rules?